Warehouse Management in the EU Course
Warehouse Management in the EU Course
General information. Warehouse Management in the EU Course
Total amount of training: 180 acad. hours, including classroom and practical work 180 acad. hours
Study group (ISCED): Transport services
Language: Russian, English
Course group: up to 10 people
The course program of Warehouse Management in the EU Course is based on the professional standard “Warehouse Manager” of the European classifier of professions ESCO (European Skills, Competences, Qualifications and Occupations)
Teaching methodology
The training consists of lectures that are held online in ZOOM. For the demonstration of the practical work are used video materials.
Educational materials. Warehouse Management in the EU Course
Each student receives learning materials in PDF Format. The student receives the learning materials after paying for the tuition and crediting the payment to the current account of the education centre. After receiving the payment, the education centre provides the student with access to the personal account. The student’s learning materials are located in the personal account. Video materials are sent in the appropriate video format. The cost of training materials is included in the course price.
Description of the learning environment
Training is conducted online via ZOOM.
Conditions of graduation
The course is considered as completed, after the student has passed all the subjects prescribed in the curriculum, in the amount provided by the curriculum. The exam is conducted in the form of an examination test according to the course program. The exam is counted as passed if the student has completed at least 60% of all tasks of the test. At the end of the course, the student receives a certificate of completion or certificate of attendance of the course.
Documents the student receives
A certificate of completion of the course is issued if the student has attended at least 70% of the classes, completed at least 70% of the homework and independent work and/or passed the course exam. If a student attended less than 70% of classes, completed less than 70% of homework and/or did not pass the course exam, then upon completion of the course he will be issued a certificate of attendance of the course.
The certificate of completion of the course contains the student’s personal data and school data, learning outcomes (knowledge and practical skills that the student has acquired as a result of the training), the scope of the curriculum, the period of study, a list of teachers.
The certificate of attendance of the course contains the student’s personal data, school data, the number of academic hours of study attended by the student, the period of study, a list of teachers.
Both certificates are issued in English.
After passing the course, the student understands the principles of organizing the work of the warehouse, applies accounting and control methods, draws up warehouse documents, performs basic warehouse operations, knows the rules and requirements for safety when working in the premises and on the territory of the warehouse.
The course is designed for:
- for those who want to gain knowledge in the field of warehouse accounting that meets the requirements of the EU;
- for those who have experience in the procurement, supply and marketing department, but would like to gain knowledge in the field of warehousing and warehouse logistics;
- for managers of companies that use warehousing in their activities.
The trainee has the following knowledge and skills:
- knows the types of warehouses and their differences;
- understands the principle of operation of the warehouse;
- knows the equipment used in the warehouse and warehouse machinery and their purpose;
- knows the types of packaging and has the skills to keep records of packaging;
- knows the order of warehouse operations;
- has the skills to execute warehouse documentation;
- has an idea of the procedure for conducting an inventory;
- uses in work and complies with the requirements of the safety rules of the working environment.
Course program. Warehouse Management in the EU Course online
1. Basics of warehouse logistics (20 acad. hours)
1.1. Requirements for the organization of warehousing in accordance with EU legal acts
1.2. Requirements for the organization of warehousing, approved in the general conditions of international cargo transportation in the EU. Basics of warehouse logistics, warehouse equipment, warehouse operations
1.3. The procedure and conditions for processing goods, packaging and packaging of goods in the warehouse.
1.4. EU legal acts
1.5. Warehouse documentation. Registration
2. Logistics of stocks (16 acad. hours)
2.1. Main goals and objectives of procurement logistics
2.2. Organization of supply at enterprises
2.3. Work with suppliers
2.4. The concept of stock
2.5. Cost structure. Inventory management systems
2.6. The size of the optimal order according to Wilson
2.7. Creation of a warehousing system
2.8. ABC analysis, XYZ analysis, ABC-XYZ matrix
2.9. Key indicators of inventory management
3. Development of rules and norms of customer service (12 acad. hours)
3.1. Rules and procedure for servicing warehouse customers. European standards. Development of customer service rules and informing employees and customers
3.2. Procedure and responsibility for providing information. Development of rules for informing customers. Responsible persons
3.3. Development of a scheme for receiving and processing orders in the warehouse
3.4. Registration of rejection in deliveries and informing the related party in accordance with the company’s procedures
3.5. Registration of claims and complaints. Providing up-to-date information to clarify and resolve the causes of claims and complaints
4. Contracts for warehousing and loading and unloading operations (8 acad. hours)
Warehousing agreement in accordance with international European conventions of the EU
5. Warehouses, classification, functions (8 acad. hours)
5.1. Warehouse definition. The main purpose of the warehouse
5.2. Classification of warehouses. Main functions of the warehouse
5.3. The purpose of warehousing. Logistics process in the warehouse
5.4. Coordination of activities with the procurement service
6. Warehouse systems (12 acad. hours)
6.1. Warehouse diagram. Placement and use of racks
6.2. Types of racks. Warehouse layout. Warehousing technologies and systems
6.3. Automation of warehousing. Semi-automatic storage systems
6.4. Choosing the degree of warehouse automation
6.5. Development of warehousing system
6.6. Evaluation of the profitability of the warehousing system
7. Warehouse equipment (8 acad. hours)
7.1. Equipment for cargo handling
7.2. Warehouse conveyors
8. Work in the warehouse management system (12 acad. hours)
8.1. Software in the warehouse. Product labeling
8.2. Bar coding of cargo. Automatic identification of goods
8.3. Documentation of warehouse operations and documentation processing
9. Safety rules of the working environment (16 acad. hours)
9.1. The concept of hazard analysis of the working environment from the point of view of European standards
9.2. Fire safety rules. European standards
9.3. Rules for the operation of warehouse equipment. European standards
9.4. Rules for the use of warehouse equipment. European standards
9.5. Rules for working with cargo and goods in the EU. Rules for lifting and moving heavy objects. European standards
9.6. Safety requirements for the main warehouse operations in the EU. Requirements and procedure for personnel training in the EU
10. Warehouse operations (40 acad. hours)
10.1. Acceptance and shipment of goods (12 acad. hours)
10.2. Shipment of goods from warehouse (12 acad. hours)
10.3. Packing of cargo. Functions, types (12 acad. hours)
Packaging functions. The main types of packaging. Selection of packaging (pallet, small bag, etc.) corresponding to the characteristics of the product (quantity, volume or weight)
Packing list. Shipping label. Contents and signs on the shipping label
Installation and fastening of packaged goods on transport in accordance with the recommendations and requirements for loading and fastening of cargo (European Code of Fastening of Goods for Carriage by Road, CTU Code, etc.)
Verification of compliance with the conditions of transportation according to the characteristics of the goods
10.4. Inventory (4 acad. hours)
11. Practical works “Registration of warehouse documentation” (16 acad. hours)
12. First aid course (16 acad. hours)
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