Sales Organizer Courses
General information. Sales Organizer Courses
Total amount of training: 100 acad. hours, of which 100 acad. hours are classroom and practical works
Study group (ISCED): Wholesale and retail sales
Language: Russian, English
Course group: up to 10 people
The course program of Sales Organizer Courses is based on the professional standard “Sales Support Assistant” of the European classifier of professions ESCO (European Skills, Competences, Qualifications and Occupations)
Teaching methodology
The training consists of lectures that are held online in ZOOM. For the demonstration of the practical work are used video materials.
Educational materials. Sales Organizer courses
Each student receives learning materials in PDF Format. The student receives the learning materials after paying for the tuition and crediting the payment to the current account of the education centre. After receiving the payment, the education centre provides the student with access to the personal account. The student’s learning materials are located in the personal account. Video materials are sent in the appropriate video format. The cost of training materials is included in the course price.
Description of the learning environment
Training is conducted online via ZOOM.
Conditions of graduation
The course is considered as completed, after the student has passed all the subjects prescribed in the curriculum, in the amount provided by the curriculum. The exam is conducted in the form of an examination test according to the course program. The exam is counted as passed if the student has completed at least 60% of all tasks of the test. At the end of the course, the student receives a certificate of completion or certificate of attendance of the course.
Documents the student receives
A certificate of completion of the course is issued if the student has attended at least 70% of the classes, completed at least 70% of the homework and independent work and/or passed the course exam. If a student attended less than 70% of classes, completed less than 70% of homework and/or did not pass the course exam, then upon completion of the course he will be issued a certificate of attendance of the course.
The certificate of completion of the course contains the student’s personal data and school data, learning outcomes (knowledge and practical skills that the student has acquired as a result of the training), the scope of the curriculum, the period of study, a list of teachers.
The certificate of attendance of the course contains the student’s personal data, school data, the number of academic hours of study attended by the student, the period of study, a list of teachers.
Both certificates are issued in English.
As a result of passing the course of a sales organizer, the student understands the principles of organizing trade and warehouse accounting, and knows the basics of personnel management.
Sales organizer courses are designed for those:
- who have experience in sales, as a head of the marketing department, experience working with customers and suppliers and would like to improve their skills;
- who have experience in trade and would like to acquire knowledge in the field of sales management for the purpose of career growth;
- for those who have an education and would like to gain knowledge in the field of sales management;
- for those who have at least a basic school education and plan a career as a sales manager.
A person trained in the courses of sales organizers has the following knowledge and skills:
- plans and organizes sales and customer service activities;
- ensures customer satisfaction and achievement of the company’s goals;
- leads the team, acts flexibly and creatively in accordance with the situation;
- analyzes the results of sales and, if necessary, draws up documents and reports of purchase and sale;
- participates in the preparation and adjustment of sales budgets;
- advises clients;
- solves problems arising in the work and represents the company within the limits of the powers granted to him.
Course program. Sales Organizer Courses online
1. Organization of customer service (24 acad. hours)
1.1. Organization of the service
1.2. Customer Service
1.3. Acquaintance with the product, consultation of the buyer and sale
1.4. After-sales service
2. Organization of cash work (12 acad. hours)
2.1. Cash register planning
2.2. Cash transactions and invoicing
2.3. Handling of money
2.4. Preparation of a cash report
2.5. Compliance with Sales Restrictions
3. Organization of cargo handling (20 acad. hours)
3.1. Ordering goods
3.2. Acceptance and storage of goods
3.3. Preparation of goods for sale
3.4. Handling of packaging, containers and hazardous waste
3.5. Evaluation of the quality of the goods
3.6. Classification of product groups
3.7. Inventory Management Risks
4. Organization of sales work (20 acad. hours)
4.1. Organization of sales
4.2. Registration of the price
4.3. Inventory of goods
4.4. Organization of advertising campaigns
5. Personnel management (24 acad. hours)
5.1. Labor organization and personnel management
5.2. Staff training
5.3. Receiving and analyzing feedback
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