As a result of passing the courses of EU transport organizer-logistician, the student understands the principles of organizing cargo transportation in the EU. Knows the basic requirements of the International Transport Conventions. Student is familiar with INCOTERMS.

EU transport organizer-logistician courses are designed for those:

• for those who plan to open a business and engage in cargo transportation in the EU;
• who have experience in the field of sales, or as a head of the sales department, marketing department, have experience working with customers and suppliers and would like to work as an organizer of cargo transportation;
• who hava experience working in a warehouse or in trade and would like to acquire knowledge in the field of organization of  cargo transportation in the EU;
• for those who have an education (transport, economics, management) and would like to gain knowledge in the field of organization of cargo transportation in the EU.

A trainee in EU transport organizer-logistician courses has the following knowledge and skills:

• selects the route and vehicle for transportation based on the specific batch of cargo and the wishes of the customer
• prepares a plan for loading the cargo, taking into account the characteristics of the goods, labeling requirements, vehicle parameters, the driver’s work and rest regime, road use conditions, etc. restrictions and customs requirements;
• organizes the return of cargo, complies with the requirements for the use and disposal of containers in force in the EU;
• complies with the terms of transport contracts and the conditions of maintenance of vehicles;
• uses professional communication channels in one’s work;
• knows the rules of loading, uses professional means of securing cargo;
• controls the movement of goods and vehicles and the established mode of transport (e.g. special temperature, humidity) using suitable means of communication, including electronic monitoring devices;
• knows and complies in one’s activities with the health, safety, environmental and safety requirements in force in the EU;
• adheres to the principles of confidentiality and good practice in the field of logistics;
• knows the risks of cargo transportation, minimizes risks, and, if possible, prevents the occurrence of losses in one’s activities;
• creates and maintains good relations with cooperation partners and colleagues, ensures the relevance and timely transfer of information.

Course program. EU Transport Organizer-Logistician Courses online

1. Organization of road cargo transportation on the territory of the EU (40 acad. hours)
1.1. Selection of a vehicle and development of a cargo transportation route
1.2. Preparation of cargo in accordance with the loading plan, considering the characteristics of the goods, marking requirements, vehicle parameters, the work and rest schedule of the truck driver, the conditions for the use of roads, other restrictions and customs requirements
1.3. Registration of cargo return. Accounting for packaging in accordance with the requirements of EU legislation
1.4. Contracts for transportation and their content
1.5. Execution of transport documents and consignment notes in accordance with the terms of the contract
1.6. Procedure for loading the machine. Means of securing cargo. Requirements in force on the territory of the EU for the fastening of cargo on motor transport. Package condition
1.7. Transportation conditions (temperature, humidity, etc.)
1.8. Execution of transport documents in accordance with the terms of the contract. Waybill
1.9. The procedure for storing commodity and transport documents in force in the EU

2. Replenishment of stocks of goods (40 acad. hours)
2.1. Collection of information on sales, tracking changes in demand. Factors affecting demand
2.2. Making a procurement forecast
2.3. Preparation of demand analysis ABC-XYZ
2.4. Creation of a reserve stock. Factors affecting the level of reserve stock
2.5. Analysis of the suppliers’ market
2.6. Preparation of a purchase order. Terms of delivery
2.7. Client Agreement. Terms and Conditions of the Client Agreement. Types of goods
2.8. The procedure for registration of warehouse documents (acceptance act, assembly act, packing list, inventory sheet)
2.9. Requirements for storage of goods in the warehouse in force in the EU. Rules for accounting, use and disposal of waste and packaging
2.10. Placing a purchase order. Delivery time
2.11. Inventory of warehouse stocks

3. Work with buyers and suppliers (44 acad. hours)
3.1. Work with service buyers (24 acad. hours)
3.1.1 Communication with the Client. Channels of communication with the client. The established level of service. Categories of customers (permanent, accidental, temporary, etc.)
3.1.2. Informing the client about the services offered. Terms of Service. European Standard of Customer Service
3.1.3. Preparation of a proposal for warehouse and transport services, based on the price list and the needs of the customer
3.1.4. Verification of the client’s solvency. Open and internal sources of information
3.1.5. Processing of received orders. Control of the flow of supplies, information and services based on the company’s customer service process
3.1.6. Registration of error messages, claims and complaints received from customers
3.1.7. Procedure for troubleshooting emerging problems. Develop troubleshooting rules. Informing the parties to the transaction
3.1.8. Registration of an invoice for the services rendered
3.2. Work with service providers (20 acad. hours)
3.2.1. Preparation of a request for the purchase of services
3.2.2. Criteria for selecting proposals based on predetermined criteria
3.2.3. Verify vendor reliability against open and internal sources of information
3.2.4. Preparation of an order for the purchase of services
3.2.5. Control of the performance of the service (content, quality, etc.)
3.2.6. Control of compliance of purchase invoices with the terms of delivery
3.2.7. Execution of consignment notes and other shipping documents

4. International legal acts regulating cargo transportation (20 acad. hours)
4.1. International Federation of Freight Forwarders Associations FIATA
4.2. CMR Convention – Carriage by Road
4.3. ADR – European Agreement concerning the International Carriage of Dangerous Goods by Road.
4.4. Haag-Visby – transportation by sea
4.5. Warsaw Convention – Carriage by Air
4.6. COTIF/SMGS – Rail Transport. Athens Convention – Carriage of Passengers by Sea
4.7. Bill of lading
4.8. Incoterms (International commerce terms)