Tourist Guide Courses. Total amount of training: 116 acad. hours, including classroom and practical work 96 acad. hours, independent work 20 acad. hours.

https://inedutop.com/courses/tourist-guide-courses/

Learning outcomes

At the end of the course, the student:

• introduces the tour participants to cultural and natural values;
• forms the program of the tour taking into account the theme and purpose of the tour;
• conducts excursions taking into account cultural differences and characteristics of tourist groups;
• takes into account the rules of etiquette and appearance requirements in the work;
• introduces sightseers to the peculiarities of the natural landscape and cultural heritage, as well as forms an environmentally conscious view of life during nature excursions, which does not require physical or professional training from the client.

Course program. Tourist Guide Courses online

1. Planning stages of the tour (32 acad. hours)

1.1. Choosing the theme and purpose of the tour. Market research. Tour itinerary development
1.2. Search for information on the topic of the tour. Familiarization with materials and collection of information.
1.3. Risk Analysis
1.4. Compilation of a guide to the tour
Practical work: Search for a topic and drawing up a tour program (12 acad. hours)

2. Preparation for the tour (20 acad. hours)

2.1. Study of the target audience, interests and needs of customers.
2.2. Preparation of the text. Tour planning.
Practical work: preparation of the text (8 acad. hours)

3. Tour management (20 acad. hours)

3.1. Exchange of information about the tour with colleagues and partners. Organization of communication with the participants of the tour and collection of preliminary information.
3.2. Search and attraction of partners
3.3. Management of the tourist group
3.4. Ensuring group security
3.5. Resolution of issues and consideration of proposals. Acceptable tour adjustments
3.6. Analysis of the collected information and making changes to the work

4. Conducting a tour (16 acad. hours)

4.1. Meeting the group and introducing the group to the tour
4.2. Submission of Information. Availability of information. Maintaining contact with the group during the tour. Answers to questions
4.3. Accompaniment and management of the tourist group.
4.4. Collection of feedback. Organization of feedback
4.5. Evaluation of the group’s capabilities and permissible adjustment of the tour, considering the theme and purpose of the tour

5. Communication in the intercultural environment (8 acad. hours)

5.1. Ethnic groups and characteristics
5.2. Content of the text
5.3. Building questions, answers, and suggestions
5.4. Etiquette of communication

6. Conducting an excursion in the natural environment (8 acad. hours)

6.1. Preparation for the nature tour.
6.2. Mediation of landscapes of natural and cultural heritage.
6.3. Group management in the environment of natural and cultural-historical landscapes.

7. Conducting an excursion at a cultural site (museum, historical site, etc.) (4 acad. hours)

7.1. Preparation for the cultural excursion.
7.2. Mediation of the cultural environment

8. Organization of entrepreneurial activity (8 acad. hours)

8.1. Creating a business plan.
8.2. Choosing the form of business and organizing its activities.
8.3. Pricing and Budgeting.
8.4. Marketing and preparation of commercial offers
8.5. Maintenance of the client base.