Logistics Courses
Logistics Courses
General information. Logistics Courses
Total amount of training: 176 acad. hours, including classroom and practical work 176 acad. hours
Study group (ISCED): Transport services
Language: Russian, English
Course group: up to 10 people
The course program of Logistics Courses is based on the professional standard “Logistics and Distribution Manager” of the European classifier of professions ESCO (European Skills, Competences, Qualifications and Occupations)
Teaching methodology
The training consists of lectures that are held online in ZOOM. For the demonstration of the practical work are used video materials.
Educational materials. Logistics Courses
Each student receives learning materials in PDF Format. The student receives the learning materials after paying for the tuition and crediting the payment to the current account of the education centre. After receiving the payment, the education centre provides the student with access to the personal account. The student’s learning materials are located in the personal account. Video materials are sent in the appropriate video format. The cost of training materials is included in the course price.
Description of the learning environment
Training is conducted online via ZOOM.
Conditions of graduation
The course is considered as completed, after the student has passed all the subjects prescribed in the curriculum, in the amount provided by the curriculum. The exam is conducted in the form of an examination test according to the course program. The exam is counted as passed if the student has completed at least 60% of all tasks of the test. At the end of the course, the student receives a certificate of completion or certificate of attendance of the course.
Documents the student receives
A certificate of completion of the course is issued if the student has attended at least 70% of the classes, completed at least 70% of the homework and independent work and/or passed the course exam. If a student attended less than 70% of classes, completed less than 70% of homework and/or did not pass the course exam, then upon completion of the course he will be issued a certificate of attendance of the course.
The certificate of completion of the course contains the student’s personal data and school data, learning outcomes (knowledge and practical skills that the student has acquired as a result of the training), the scope of the curriculum, the period of study, a list of teachers.
The certificate of attendance of the course contains the student’s personal data, school data, the number of academic hours of study attended by the student, the period of study, a list of teachers.
Both certificates are issued in English.
As a result of passing the logistics course, the student understands the principles of organizing transport logistics and warehouse accounting. Knows the basic requirements of the International Transport Conventions. Student is familiar with INCOTERMS.
Logistics courses are designed for those:
- who have experience in the field of transport services and would like to improve their skills;
- who have experience in the field of sales, or as a head of the sales department, marketing department, experience working with customers and suppliers;
- who have experience working in a warehouse or in trade and would like to acquire new knowledge in the field of accounting, procurement and inventory management, as well as knowledge in the field of logistics;
- for those who have education (transport, economics, management) and would like to gain knowledge in the field of logistics;
- for those who would like to master a new science – logistics.
A person trained in logistics has the following knowledge and skills:
- organizes the shipment of cargo;
- knows the features of transportation by various modes of transport;
- analyzes the situation and solves the problems arising during transportation;
- draws up transport documents;
- assesses the risk factors of transportation and storage of cargo and applies methods of their minimization;
- understands the principles of organizing the work of the warehouse;
- is able to draw up documents of warehouse accounting;
- understands the principles and uses methods of conducting inventory.
Course program. Logistics Courses online
1. Transport logistics (28 acad. hours)
1.1. Requirements of the main international transport conventions.
1.2. General conditions and mandatory requirements for the organization of road freight transport of the Association of Road Freight Transport ELEA
1.3. Fundamentals of Transport Logistics
1.4. Logistic operations in transport. Terms of delivery INCOTERMS 2020
1.5. Classification of cargo and their main characteristics
1.6. Logistics in railway transport
1.7. Logistics of road transport
1.8. Logistics of maritime transport
1.9. Aviation Logistics
2. Work with clients (12 acad. hours)
2.1. Work with regular customers, their needs and services offered
2.2. Customer feedback and inquiries
2.3. Daily communication with the client. The role of professional competence and culture of communication
2.4. Variety of communication channels
2.5. Consulting and informing customers about the logistics services offered
2.6. Customer service based on customer segments and service standards
2.7. Customer Service Management
2.8. Detect and remediate flaws
2.9. Ethics and etiquette of communication. Address and greeting, Clothing. Business negotiations
3. Warehouse logistics and procedure for registration of warehouse operations (16 acad. hours)
3.1. Requirements for the organization of warehousing, approved in the general conditions of cargo transportation.
3.2. Requirements of the Association of Logistics and Forwarding FIATA
3.3. Basics of warehouse logistics, warehouse equipment, warehouse operations.
3.4. Processing of goods, pre-packing and packing of goods in stock
3.5. Warehouse documentation. Registration
4. Geography of cargo transportation and preparation of the transportation route (20 acad. hours)
4.1. Work with maps
4.2. Search for the address of cargo delivery and development of the optimal route
4.3. Cargo transportation in Europe
4.4. Cargo transportation in the world
4.5. Geoinformation technologies
4.6. Practical tasks for laying routes in Europe and to distant countries
4.7. Route planning for road freight
4.8. Types of cargo transportation routes
4.9. Development of cargo transportation routes
4.10. Regular cargo transportation routes
4.11. Search for the best distribution of transportation costs (solving transport problems)
4.12. Formulas for calculating the time of movement and practical tasks
4.13. Compilation and selection of the optimal route
4.14. Formulas for calculating the cost of cargo transportation on different modes of transport
5. Procurement and inventory logistics (16 acad. hours)
5.1. Main goals and objectives of procurement logistics
5.2. Information tasks of procurement logistics
5.3. Organization of supply at enterprises
5.4. Principles of working with suppliers
5.5. The concept of stock and modern approaches to inventory management
5.6. Inventory functions
5.7. Reasons for stockpiling
5.8. Inventory Management Cost Structure
5.9. Inventory management systems
5.10. Inventory management models and classification
5.11. The size of the optimal order according to Wilson
5.12. Creation of a warehousing system
5.13. ABC analysis, XYZ analysis, ABC-XYZ matrix
5.14. Key indicators of inventory management
6. Risks and quality of logistics services (24 acad. hours)
6.1. The concept of quality. Different approaches to quality. Quality management system. Quality standards. Quality determination in logistics
6.2. Risks and risk management. Types of risks. Identification of potential risks. Risk mitigation options. Risk analysis. Risks in logistics. Types of risks in logistics and ways to reduce them
7. Logistics of return. Accounting and disposal of packaging and waste (12 acad. hours)
7.1. Return of goods. Reasons for returning the goods. Registration of the return of goods.
7.2. Re-export.
7.3. The concept of packaging and the costs of secondary use for manufacturers. Obligations of EU enterprises to recycle packaging
7.4. The concept of waste. Types of waste. Requirements for the disposal of harmful waste in the
EU. Accounting and disposal of production waste in the EU. Accounting and disposal of waste received from non-Community countries. Sale of “production waste” outside the EU
8. Customs operations and customs documents (12 acad. hours)
8.1. Customs operations. Description of customs operations and rules for their registration
8.2. Customs documents. Requirements for their execution and errors
8.3. Transportation. Choice of transport
8.4. Filling in, execution of transport documents. Requirements for their execution and errors.
8.6. Answers to questions from the audience.
9. Transactions of purchase and sale of logistics services (16 acad. hours)
9.1. Marketing operations in logistics. Search for clients, work in portals
9.2. Work with clients
9.3. Formation of the service
9.4. Preparation of a price offer for the service
9.5. Formation of a request for the purchase of a transport service
9.6. Risk analysis
10. International legal acts regulating cargo transportation (20 acad. hours)
10.1. International Federation of Freight Forwarders Associations FIATA
10.2. CMR Convention – Carriage by Road
10.3. ADR – European Agreement concerning the International Carriage of Dangerous Goods by Road.
10.4. Haag-Visby – transportation by sea
10.5. Warsaw Convention – Carriage by Air
10.6. COTIF/SMGS – Rail Transport. Athens Convention – Carriage of Passengers by Sea
10.7. Bill of lading
10.8. Incoterms (International commerce terms)
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